Some members of the nectarOM team and I attended DMA 2014 in San Diego this past October. There we met kindred spirits in the marketing ecosystem and among new friends was Rick Miller, a marketing technology and direct mail executive at Valid USA.

After winning our #MyMarketingHero contest, I had the opportunity to visit with Rick about marketing heroes. What do we talk about when we talk about heroes? It’s not just Gary Vee, Jay Baer, Seth Godin, or Mark Clark that we look up to. (Although, these names usually make most people’s list for marketing heroes.)

Marketing heroes can be found all around us. They sit next to us in the office, attend the same conferences, lead workshops, or befriend us on social media. Rick shared some awesome points about what it takes to be a marketing hero, and so I’m sharing them with you. Want to join our discussion? Tweet to us and let us know your thoughts!

A Talk with Rick Miller about Marketing Heroes

KD: What do you think makes someone a marketing hero?

RM: When I saw the contest advertised during the DMA Conference I envisioned the qualities I looked for in order to be able to call someone a marketing hero.  I first focused on longevity, it had to be someone dedicated enough about marketing to make it a “lifelong” endeavor, (Tweet this quote) something they were so passionate about that they were willing to stick with it through good times and bad. In addition to this I felt this individual needed to exhibit their willingness to educate and mentor others to develop marketing’s next generation.

KD: Who did you nominate for the #MyMarketingHero contest at DMA 2014 and why?

RM: When I thought of the qualifications I came up with that are outlined above, the first name that came to mind was Brian Kurtz from Boardroom, a publishing company in Stamford Connecticut.  Long before Boardroom became a client of Valid’s I had encountered Brian at numerous industry events, especially those related to the publishing industry.  When he was a presenter at these events, his passion for marketing was evident in his enthusiastic approach to the topics he covered.   Brian continues, after 30 plus years to give accolades to his personal mentors / marketing heroes. In my opinion he has done them proud by exemplifying all that was good in what they passed on to him as he now fills those shoes and educates/encourages marketing’s future generations.

KD: What would you tell marketers to focus on if they want to be marketing hero within their organization / company?

RM: Don’t stagnate in regards to marketing technology and innovation, be willing to try new things because where there is risk, there can be reward. (Tweet this quote.) Also, be a role model and mentor for others within your organization and the industry. Whenever you can pass on the knowledge to others so overall as a company, and within the industry others can become stronger.

KD: Do you think marketing heroes are born or made?

RM: My opinion would be that they are made.  I can’t think of anyone that has ever told me, “when I grow up I want to be a marketer”, rather the story typically starts with an admission that they didn’t really know what they were getting into when they accepted a marketing position.  The marketing hero is the one that develops a passion for marketing through their experiences(Tweet this quote.) Over my 25 plus years in the industry I have encountered a number of what I would consider to be brilliant marketers and their stories are similar, their passion for marketing came about through on the job experiences, personal mentors and heroes that may not have known it at the time but they were helping to grow that passion for marketing in these individuals by encouraging them to pursue marketing as a career.

Who is your marketing hero?

Who is your marketing hero? Is it a committed mentor or conference speaker? Is it your colleague or friend? A celebrity or client?

Nominate your hero on Twitter using the hashtag #MyMarketingHero.

DMA 2014 San Diego

Last week I attended my first Direct Marketing Association (DMA) conference in San Diego. For years I heard about this organization and how amazing the experience is. I had these images of high-profile speakers standing on brightly lit stages, after-hour networking parties with suited-up marketers, breakfast meetings on the harbor, and after dinner strolls on the marina watching the waves beat against sailboats.

DMA is a different experience for each attendee. My participation was so much more interesting than I imagined, and I’ve been eager to hear what others experienced last week in San Diego.

The DMA 2014 Experience

After one hundred years of events it makes one wonder what has changed or stayed constant throughout the years. What were people dicussing, learning, and doing at DMA thirty, forty, and even eighty years ago? I think about how the DMA experience must have evolved. If only walls could talk, right?

So what did people experience at this year’s DMA conference? I’m asking attendees and speakers, and this is what they say:

“You don’t have to forgive the pun, it’s quite intentional, but this DMA was, simply put, Magic! Yep… there’s the magic of Magic Johnson and then there’s the tag line of the event: marketing together points to the heart of the partnership between content, technology and big data. It seemed like there was a general understanding that there are a lot of moving parts to the marketing apparatus and going it alone is really antithetical to getting the job done. You need partnerships, internally and externally.”
– Len Shneyder, Director of Industry Relations, Message Systems
Twitter: @LenShneyder
Website: MessageSystems.com

“I love that at DMA you can get together and talk to so many thought leaders in the industry in one place. The educational sessions are great and this year seeing offline and online being brought together was exciting.”
– Erin Levzow, DMA speaker, Director of Digital Marketing & Social Media, Wingstop
Twitter: @Playnthestrs
Website: Wingstop.com

“This year’s Direct Marketing Association (DMA) annual #DMA14 conference in San Diego was a complete ‘rethink’ for how marketing looks for many brands and companies today.

‘In years past, it always felt that the annual event had an invisible wall between offline and online marketing techniques and channels. This year, the DMA focused on the mantra, Don’t Market Alone (DMA). It acknowledged that many of us are marketing through many channels, including offline and online.

‘The choice of having DMA 2014 in San Diego was brilliant. The city offered lots to do which, in essence, drove the hallway conversations and meet-ups that are expected to occur at the event. The event is much more than just content, but networking with others to hear how our choices in marketing can be successful or detrimental to our brands.

‘The vendor floor also was a “who’s who” convention of products and services. I’ve always enjoyed walking the floor to see what new and interesting offerings are out there today. I even learned some new things from companies I’ve never heard of or even thought that a product could exist.
-Dennis Dayman, DMA speaker, Chief Privacy Officer, Return Path
Twitter: @ddayman
Website: ReturnPath.com

What is DMA?

DMA has inspired marketers for nearly a century. This organization for data-driven marketers aims to bring advocacy, networking, education, insight, and business services to its members. It has grown into one of the world’s leading marketing organizations – with members representing more than 40 countries and every segment of the marketing industry.

What was your DMA 2014 experience?

Want to share your experience? I’d love it if you did! Tweet using @nectarOM and @KRDollar using #DMA14. Or just email me at katherine@nectarom.com.

Our DMA 2014 Takeaways

The San Diego Convention Center was lovely, and the weather collaborated to make a beautiful experience (especially in the back atriums and patio areas). Our only qualm – the exhibit booths weren’t on the sailboats outside. Great choice of a venue.

The keynote speakers were fantastic, and you could tell by the way people packed up and crowded the main hall that excitement was in the air. Our personal favorite was Magic Johnson – “Keep trying, consistency is key”.(I may have made part of that quote up…he got me so pumped all I could think about during the keynote was, “You can do anything.”)

There were plenty of thought provoking tracks to keep marketers intrigued and actively learning. A few of the CRM tracks were phenomenal, but my personal track favorite was the short session with Google creative director Ben Jones. His ability to mix data and storytelling is something marketers need to listen carefully to. Data might tell you predictions, but storytelling is what will ultimately create brand presence and loyal followers. A point made several times from different speakers was that integrating data the right way can make all the difference when it it comes to analyzing omnichannel interaction (ready for the holidays?).

Our neighbors at 1 point mail were great – Managing Director Paul Westhorpe and team really know enterprise email and were incredibly friendly, and we were able to connect with lots of folks over our #mymarketinghero contest, which turned out to be a huge success…Our simple concept – nominate your marketing hero on twitter and win a chance to get two Apple TVs – encouraged people to engage with each other and earn some brownie points. By the end of the conference, people started calling us the marketing hero guys, which I took as a job well done.

Congrats Rick Miller on winning the contest, and nominee Brian Kurtz!

Wrapping up…

What we loved:
Magic Johnson, the focus on traditional AND digital marketing, our #mymarketinghero contest, San Diego weather, the beautiful venue, DMA’s hard work

What the people want:
Tracks clearly separated by mastery level, less vendor-led tracks (teach me, don’t pitch me), more exhibit hall traffic

We did not stay for the post-event tracks, so if anyone has thoughts on how they went, feel free to shoot me an email at daniel@nectarom.com.

DMA 2014

Meet nectarOM at DMA 2014

Our team will be at DMA 2014 in San Diego from October 26th to the 29th at booth 1016, so come stop by and say hi to us when you have a chance.

DMA 2014 hosts some of the best and brightest data driven marketers and offers the marketing world a chance to connect over the rapidly evolving marketing space.

Learn more about DMA 2014 at: //www.dma14.org

Stay classy, San Diego

San Diego