Building an Omnipresent Restaurant Experience
The restaurant ecosystem has changed around you.
Customers no longer only interact with your restaurant by walking through the door. Now, customers experience your brand in more ways than ever – online, in-app, in-person, take home. The question is how do you capitalize on all those interactions to increase sales?
The answer: omnichannel personalization
3.8X
Higher conversion rate than non-personalized
35%
Conversion rate for in-app orders
30-50%
Reduce in cost by enabling end-to-end execution
20%
Increase in customer lifetime value by using enhanced customer intelligence
TGI Fridays Personalization & Innovation
Easy. Powerful Personalization.
NectarOM is here to help. We make it easy for restaurants to build, operate, and scale their omnichannel personalization capability.
How We Do It?
- Create a single view of the customer across the enterprise by collecting, integrating, and processing custom data.
- Distribute highly targeted messages on digital and traditional channels
- Deliver a predictable & measurable increase in revenue, profitability, and customer satisfaction